Support
We’re here for your questions, issues and feedback about Apply.
Contact us
- In the app, go to Profile → Report a Problem to write to us directly.
- Email: atakangmc@gmail.com
Frequently asked questions
- How do credits work?
You get 25 free credits when you sign up. A CV analysis costs 10, a job match 10, and an interview 5 (5 questions) or 15 (15 questions). Credits are only spent when an action completes. - My purchased credits didn’t arrive.
Close and reopen the app or open the Add Credits screen again; purchases sync automatically. If the problem persists, contact us. - I want a refund.
Payments are collected by the App Store, so refunds are requested from Apple: reportaproblem.apple.com - How do I delete my account and data?
In the app, go to Profile → Privacy and data → Delete account and data. All your data is permanently deleted. - How is my data used?
Your CV, job postings and interview answers are sent to the Google Gemini API, with your explicit consent, only to generate your analyses. See the Privacy Policy for details.